Privacy Policy

PRIVACY POLICY

1. Introduction Fidelity Mutual Capital Holdings ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fidelitymutualcap.com and use our services, or engage with our subsidiaries, including the Tenant Tales platform.

2. Information We Collect We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site (such as consulting inquiries or property management portals).

Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

3. Use of Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. We may use information collected about you to:

Process payments and refunds.

deliver consulting, real estate, or legal management services.

Facilitate account creation and logon processes for our digital platforms.

Send you a newsletter or marketing information regarding our services and subsidiaries.

Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Disclosure of Your Information We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Affiliates and Subsidiaries: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries (such as Tenant Tales), joint venture partners, or other companies that we control or that are under common control with us.

5. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Contact Us

For all routine inquiries, please use the contact details provided below.

If you would like to access/download, delete, rectify/update, ask a question about, or withdraw consent regarding your data, please submit your request through our designated portal or directly to: info@fidelitymutualcap.com

For service-related inquiries, general questions, or technical support, please visit our Contact Us page.

Security researchers who need information about our public bug bounty program can reach out to info@fidelitymutualcap.com.

You may reach our Data Protection Officer at info@fidelitymutualcap.com.

This email is intended only for inquiries related to this Policy and our data processing activities.

Mailing Address:

Fidelity Mutual Capital Holdings, Inc.

175 S. Third Street, STE. 200

Columbus, Ohio 45231

United States

(614)- 317-4900

Last Updated: December 10, 2025